Is It Normal to Have a Delay During a Livestream?

Yes, it is normal to experience a delay (also called "latency") during a livestream on EventLive. This delay is expected and is part of how the platform works to provide a smooth experience for a large number of viewers.

Why Is There a Delay?

• EventLive uses a different technology than video calls (like Zoom or FaceTime).
• The video is processed on servers before it reaches the viewers. This takes a few seconds.
• The platform is designed for events with many viewers, not just a few people.
• The delay allows the video to buffer, which helps prevent interruptions and keeps playback smooth for everyone.

How Much Delay Is Normal?

• A delay of about 20–25 seconds is typical.
• Sometimes, the delay can be as short as 5–10 seconds or as long as a minute, depending on your setup and internet connection.
• The delay may be different for each viewer, depending on their device and internet speed.

Is This the Same as Other Platforms?

• Yes, other platforms like YouTube Live and Facebook Live also have a delay.
• This is different from peer-to-peer video calls, which have almost no delay but are not built for large audiences.

Troubleshooting Common Issues

Delay Seems Too Long

• Check your internet upload speed. Slow internet can increase the delay.
• Make sure no other heavy internet usage is happening on your network during the stream.