Do Viewers Need to Enter an Email to Watch a Livestream?

Julia EskinUpdated

By default, viewers do not need to enter an email address for an open-access EventLive event. They can click the event link and watch in a browser. Hosts can choose to collect guest details or restrict access.

Require a Name and Email Without an Invitation List

If you want everyone entering the event to provide their details:

  1. Open your event in the EventLive app or Broadcaster Console.
  2. Go to Privacy Settings.
  3. Turn on the option requiring all guests to enter their name and email address before watching.
  4. Save your changes.

Guests can then enter their own details to join; you do not need to invite each person in advance. Their details appear in Guest List & Invite. Registration is not proof that someone watched, and enabling it later does not identify earlier anonymous viewers.

How Invite-Only Events Work

Invite Only restricts viewing to people on the event’s guest list. Add the guests’ email addresses in Guest List & Invite, then share the invitation with them. Guests need to use the email address that was invited; entering a different address does not grant access.

Ticketed Events Require an Email

For a pay-per-view event, viewers need an email address to purchase and access their ticket. When returning, use the email used at checkout. A single-day ticket also has its own scheduled access window.

Reminders Are Separate

The reminder option sends event notifications. Signing up for reminders alone does not purchase a ticket or give access to an invite-only event.

Further reading

Still need help?

Chat with our support team, or email support@eventlive.pro.

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