How to change/update cover picture of the event

Julia EskinUpdated

Add a cover photo to personalize the page guests see before your event.

  1. Open your event in the EventLive app or Broadcaster Console.
  2. Select the cover’s Change control and choose an image from your photos or files.
  3. Wait for the upload and processing to finish, then check your event page.

Wait for the upload and processing to finish, then check your event page.

Choosing a photo

Use a JPG, JPEG or PNG image. A 1280 × 720 image is a good starting point for a wide event cover. Only one cover is shown at a time; uploading a new one replaces the previous cover.

Change or remove the cover

Use Change to choose another image, or the cover’s delete/trash control to remove the custom cover. Make sure you use the cover control, not the option to delete the whole event.

Use Change to choose another image, or the cover’s delete/trash control to remove the custom cover. Make sure you use…

Troubleshooting

  • If the old photo is still showing, wait for processing and refresh the event page.
  • Check your connection and try the upload again with a JPG or PNG.
  • If the app cannot upload the photo, try the Broadcaster Console in an up-to-date browser.
  • If you accidentally deleted the event or still cannot upload, send the event link and image to support@eventlive.pro. Support can check what options are available.

Still need help?

Chat with our support team, or email support@eventlive.pro.

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