How to Request a Refund

If You Purchased Through the App Store (iOS)

Apple manages all refunds for purchases made through the App Store. To request a refund:

1. Go to Apple’s refund request page.
2. Sign in with your Apple ID.
3. Find your EventLive purchase.
4. Click Report a Problem and follow the instructions to request a refund.

If You Purchased Through Google Play (Android)

For purchases made via Google Play Store, please reach out to support@eventlive.pro with your event / purchase details and we will process the refund as soon as we can.

If You Purchased Directly from EventLive

Please contact our support team with your order details.

Email: support@eventlive.pro

Or use the chat feature on our website or app