How To Change the Email Address Associated with Your Account

You can update your account email from your profile. Make the change while signed in with the method you originally used.

1. Sign in to the EventLive app or Broadcaster Console.
2. Open your profile and select Update Profile.
3. Under Your details, type the new address in Sign-in email.
4. Choose Change email and confirm.

The change is immediate: there is no confirmation email, so check the address before you confirm, and use one you can access. From then on, sign in with the new address. Until you choose Change email, the top of the screen shows Unsaved changes; choose Cancel to keep your current email.

Each email address can belong to only one EventLive account, so an address that another account already uses is rejected.

Apple, Google or an address you cannot access

If you signed in with Apple or Google, Apple may have supplied a private relay address. You can keep using that sign-in method, or switch to email sign-in: change the email to an address you can use, then tap Forgot password? on the sign-in screen (or Reset Password in your profile) to set a password. This is useful when someone else will stream from a phone that can't use your Apple sign-in, such as an Android phone. If a change fails, reverts, or you cannot find your event after signing in, contact support@eventlive.pro with your current email and event details. Support will help check the account and recovery options; do not create a second account just to change an email.

If you use email and password but forgot the password, reset your password. If you cannot remember which account you used, include your name and event link when contacting support.