Event Link Not Working
If an event link will not open, start with the exact address supplied by the host.
- Copy and paste the full link into your browser. Avoid retyping it.
- Keep the event name, numbers and dashes unchanged. Ask the host to resend the correct link if you think it contains a mistake.
- If the host changed the event link, request the new one; the old link will no longer open that event.
- If the page is blank, refresh it, check your connection and try a current browser. A blank page is not the usual waiting screen.
- If the link starts with broadcaster.eventlive.pro, the host has sent their own console link by mistake. Ask the host for the guest link; it normally starts with evt.live.
Before the event starts, a working page may show a cover, countdown or intro video. If the page says The host has hidden this event for now, your link is correct: the host has hidden the event. Contact the host. The page opens by itself once they make the event available again.
Guests do not need a broadcaster account or the EventLive app to watch, and never pay to watch a wedding, funeral or other personal event. If you were asked to create an account, an event or pay, you are not on the guest link: ask the host for it. Depending on the host’s settings, they may need a password, an invited email address, their name and email, or a ticket. Contact the host if you do not have the required access details.
For privacy, EventLive cannot give you a private event link or password. Contact the host if you have not received those details.