Event Link Not Working
If an event link will not open, start with the exact address supplied by the host.
- Copy and paste the full link into your browser. Avoid retyping it.
- Keep the event name, numbers and dashes unchanged. Ask the host to resend the correct link if you think it contains a mistake.
- If the host changed the event link, request the new one; the old link will no longer open that event.
- If the page is blank, refresh it, check your connection and try a current browser. A blank page is not the usual waiting screen.
Before the event starts, a working page may show a cover, countdown or intro video. If the host has hidden the event, they will need to make it available again.
Guests do not need a broadcaster account or the EventLive app to watch. Depending on the host’s settings, they may need a password, an invited email address, their name and email, or a ticket. Contact the host if you do not have the required access details.
For privacy, EventLive cannot give you a private event link or password. Contact the host if you have not received those details.
