Event Link Not Working

Julia EskinUpdated

If an event link will not open, start with the exact address supplied by the host.

  1. Copy and paste the full link into your browser. Avoid retyping it.
  2. Keep the event name, numbers and dashes unchanged. Ask the host to resend the correct link if you think it contains a mistake.
  3. If the host changed the event link, request the new one; the old link will no longer open that event.
  4. If the page is blank, refresh it, check your connection and try a current browser. A blank page is not the usual waiting screen.
  5. If the link starts with broadcaster.eventlive.pro, the host has sent their own console link by mistake. Ask the host for the guest link; it normally starts with evt.live.

Before the event starts, a working page may show a cover, countdown or intro video. If the page says The host has hidden this event for now, your link is correct: the host has hidden the event. Contact the host. The page opens by itself once they make the event available again.

Guests do not need a broadcaster account or the EventLive app to watch, and never pay to watch a wedding, funeral or other personal event. If you were asked to create an account, an event or pay, you are not on the guest link: ask the host for it. Depending on the host’s settings, they may need a password, an invited email address, their name and email, or a ticket. Contact the host if you do not have the required access details.

For privacy, EventLive cannot give you a private event link or password. Contact the host if you have not received those details.

Further reading

Still need help?

Chat with our support team, or email support@eventlive.pro.

Email support