# Can Guests Download Event Videos?

> Guests can download a recording when the host allows it and the file is ready. Some events offer free downloads; others sell a download separately from…

Source: https://www.eventlive.pro/help/can-guests-download-event-videos  
Section: EventLive Help Center › FAQs  
Updated: 2026-09-25

Guests can download a recording when the host allows it and the file is ready. Some events offer free downloads; others sell a download separately from viewing access.

## Free guest downloads

The host can enable **Download for Guests** in the event’s **Privacy Settings**. Eligible viewers can then use the Download option on the event page. Private-event access requirements still apply.

## Paid downloads

A viewing ticket alone may not include a video file. Check your purchase and use the email you used at checkout. A download bought for a selected day may cover that day only, rather than the whole event.

A Live-Only event can offer a paid download after the event even though online replay is disabled. The host chooses the available options.

## Download a file

1. Open the event link supplied by the host.
2. Complete any access/email step and, if required, purchase a download.
3. Choose the available download or day file and save it to your device.

## If the download is missing

- Ask the host whether downloads are enabled or sold separately.
- For paid downloads, check the purchase email and included day.
- If the event just ended, the file may still be preparing. Refresh later; there is no fixed waiting time for every event.
- The recording may be unavailable if it was removed or its storage period ended.

The host may share a download link directly. If you need help, send the host the event link and what you see. Get the host’s permission before sharing the saved video with others.